Cancellation & refund policy
Cancellation & Refund Policy
Please review these refund terms before booking.
At a glance
Full refund until 5 PM the day before boarding; changes and cancellations are restricted after that.
| When | Policy |
|---|---|
| Until 5 PM the day before boarding | 100% refund |
| From 5 PM the day before, including the day itself | No changes or cancellations |
| Sailing cancelled by weather or mechanical fault | Full refund or reschedule |
Because this is wild animal watching, sailings can change with weather and sea conditions.